Services

If you cannot find a suitable appointment time online, please phone the clinic on (03) 9875 1123, as some appointment times and types can only be booked over the phone. 

Appointments

New and current patients of practitioners consulting from Blackburn Clinic can book an appointment online to see a doctor using the Book Online button at the top of this page.  If the appointment type required is not listed, you cannot find a suitable time, or you prefer to speak to the friendly reception team please call (03) 9875 1123.

Your GP may charge a fee if you miss your appointment, and do not cancel with at least one hour’s notice.

On weekdays and evenings, consultation is by appointment.  The GPs are committed to continuity of care and we therefore encourage you to see the same doctor. Reception staff will make every effort to achieve this for you. If it is not possible, the receptionist can assist you with alternative bookings. Urgent consultations can usually be accommodated because of the flexible appointment system.

On weekends and public holidays patients are seen in order of arrival and no appointment is necessary.

Longer Appointments 

Some consultations – for example insurance medicals, pre-employment medicals, female health checks (including Cervical Screening), complete health checks, surgical procedures, and travel health – require a longer consultation. Please inform the receptionist when you are making an appointment for these so enough time can be allowed.

A variety of appointment types can be made online, including Long Consults.  

Cancellations

To avoid a Missed Appointment fee, you can cancel appointments through the AMS Connect App or online, or by replying “NO” to the text message appointment reminder. These actions can be taken even while the clinic is closed. Notifications received less than one hour prior to the appointment will usually incur a Missed Appointment fee. We encourage patients to phone the clinic to explain their situation if appropriate.

Note – standard appointments require one (1) hour notice in order to avoid a Missed Appointment fee. Some appointment types require a longer period of notice due to the specialised staffing of those appointment types. For example, Complete Health Checks and Iron Infusions need 3 days notice of cancellation.