What is the Medicare Safety Net?

When you spend over a certain amount in a calendar year (1 Jan to 31 Dec) you qualify for a larger Medicare rebate. The Safety Net can help to lower your out of pocket costs. Click on the image above for more details.

Video Consultations

Video consults may not be suitable for every medical condition or every person, but they can be a useful service which we are pleased to now offer. Face-to-face consults remain the gold standard and there will be a range of medical problems that your GP is unable to treat via video.

Patients can book video consults online for most Blackburn Clinic GPs. Using the AMS Connect app on your phone or tablet is easy if you have booked your video consult online. Click the image above for a step-by-step outline of the video consult process.

Congratulations to Doctors Alvin Kong, Megan Glenister, Robert Rametta & Karen Du

Congratulations to Dr Alvin Kong, Dr Megan Glenister, Dr Robert Rametta & Dr Karen Du (not pictured), who were recently awarded Fellowship to the Royal Australian College of GPs. This represents 10-14 years of training and hard slog. Alvin, Megan, Rob & Karen are key members of the Blackburn Clinic team and we are extremely proud of them on receiving this well-deserved recognition.

Carson Suite patient survey feedback

Blackburn Clinic Carson Suite surveyed 126 patients using a Practice Accreditation and Improvement Survey (PAIS). The PAIS is a well-established patient survey widely used by general practices across Australia to gather valuable feedback from patients, which informs meaningful quality improvement within the organisation. 98% of all patient rating about the Carson Suite were ‘good, very good or excellent’. There were 28 areas assessed by the survey and the results demonstrate that there are only two areas where we fell slightly below the benchmarked mean score and therefore, we should target for improvement. These are:
– providing information to patients about fees;
– helping patients see the doctor of their choice.

Update for patients – 23 August 2021

From 30th August 2021, all people from 16-59 are welcome to book for a Pfizer vaccination with a small number of children 12-15 and an even smaller number of adults 60 and over eligible as well. We continue to offer Astra Zeneca to all patients 18 and over and it continues to be the only choice for the vast majority of those over 60. Please see our home page for further information. As an essential business we remain open and able to provide all of our regular services. It is paramount that your regular checks and investigations continue.

Is it true? Your COVID-19 Vaccine questions answered.

It is important to rely on reputable sources of information to help you make informed choices and stay up-to-date on the latest information about COVID-19 vaccines.
With new vaccine developments every day, it’s normal to have questions or concerns, and possibly feel hesitant about getting a vaccine. Sometimes it’s hard to tell misunderstandings or false information from the facts.

Please see the Department of Health “Is it True?” web page for the answers to a range of questions about COVID-19 vaccines.

Welcome Dr Yashar Zadeh

We are delighted to welcome Dr Yashar Zadeh to our team of doctors. Yashar grew up in Iran and became a Doctor of Medicine in 2002. Since moving to Australia in 2007 he has worked in several General Practices in Victoria. Yashar brings a wide range of experience, is compassionate and speaks fluent Farsi. Please view our Winter 2021 Newsletter to read our interview with Yashar.